Last updated: January 2026
Thank you for shopping at DigiNexus (https://diginexus.me/). We value your trust and want to ensure complete transparency regarding our refund policy.
Please read this policy carefully before making a purchase.
All products sold on DigiNexus are digital products (such as PDFs, worksheets, templates, and downloadable resources).
Due to the nature of digital products:
All sales are final.
No refunds, returns, or exchanges are provided once the product has been purchased and accessed or downloaded.
We do not offer refunds for change of mind, accidental purchases, or if you no longer need the product.
By completing a purchase on DigiNexus, you agree to this no-refund policy.
Refunds may be considered only in rare cases where:
You are unable to download or access the product due to a technical error on our side, and
Our support team is unable to resolve the issue within a reasonable time.
In such cases, we may offer:
A replacement file, or
Store credit, or
A refund (at our sole discretion)
If you receive a file that is:
Incorrect
Corrupted
Not as described
Please contact us within 48 hours of purchase. We will verify the issue and provide a corrected file or suitable solution.
If you believe a purchase was made fraudulently using your payment method, please contact your bank or payment provider immediately. You may also inform us so we can assist with the investigation.